Program Manager - Nashville, TN

This position is responsible for ensuring overall service quality and support to containment and inspection services.

Primary areas of responsibility include (but not limited to):

• Regularly communicate with supplier and customer representatives.
• Troubleshoot with the supplier/customer for process flow issues, new defects, spikes/spills or calibration issues.
• Complete Corrective Action Reports when required.
• Respond to service requests.
• Ensure all accounting procedures are being followed.

Personnel Management:

• Recruits, interviews and performs employee orientation.
• Ensures that PIC personnel are following Inspector Guidelines.
• Schedules personnel, including upsizing and downsizing project as required.
• Completes Performance Correction Notices as necessary.

Launching New Activity Projects:

• Participates in Kick Off Meeting.
• Performs Work-Site Assessment.
• Defines checks to be performed.
• Creates communication plan.
• Coordinates and train new employees.
• Ensures effective process flow and throughput.

Activity Sites:

Visit:

• Review inspection data and I charts posted in the area.
• Investigate any failures or spikes in the data.
• Audit work instructions in order to make sure procedures are being followed/consistency.
• Ensure that work instructions are current, available and visible to inspectors.
• Review timesheets to monitor overtime and hours of work.
• Meet with suppliers and customers to ensure satisfaction.
• Conduct ongoing audits of effectiveness of inspection methods.

Qualifications and mandatory skills include:

• Post secondary education in Business Mgmt, Engineering or related field.
• 1-3 years experience and training in quality assurance.
• Knowledge of the automotive manufacturing industry and inspection process.
• Willingness to travel.
• Ability to work in a fast pace, multi-tasked environment.
• Excellent problem solving, communication and presentation skills.
• Demonstrated computer skills (Microsoft Office and Access).

Interested candidates may submit cover letter and resume by email to: jobs.nashville@thepicgroup.com or fax at
(888) 664-8969.

Please reference the following job code PMTN108 on your submission PIC appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.